Part-time Resident Service Officer
1 day ago
Key Responsibilities:
">The successful candidate will be responsible for managing the full lifecycle of resident interactions, from initial inquiry to lease renewal. This includes:
Key Responsibilities">- ">
- Managing warm leads, viewings, and lettings for properties managed by Centrick.">
- Coordinating and conducting viewings, negotiations, and paperwork associated with new tenancies.">
- Negotiating tenancy renewals and rent increases, taking into account market conditions and resident needs.">
- Ensuring compliance with relevant legislation, including energy performance certificates, gas safety checks, and electrical inspections.">
- Developing and implementing community events and activities to foster a sense of community among residents.">
- Providing exceptional customer service, responding to resident inquiries, concerns, and feedback in a timely and professional manner.">
- Collaborating with internal teams to address maintenance requests, resolve disputes, and improve overall resident experience.">
- Preparing and presenting reports on resident satisfaction, retention rates, and other key performance indicators.">
Benefits and Salary:
">- ">
- Estimated Salary: £26,000 - £32,000 per annum, depending on experience.">
- Competitive benefits package, including health and wellbeing initiatives, generous holiday allowance, and pension scheme.">
- Opportunity to grow and develop your career within a dynamic and supportive team.">
- Access to cutting-edge technology and training programs to enhance your skills and knowledge.">
About Us:
">Centrick is a leading provider of property management services, dedicated to delivering exceptional results and exceeding client expectations.
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