Food and Beverage Team Member

4 weeks ago


Sheffield, Sheffield, United Kingdom DoubleTree by Hilton Sheffield City Full time
Job Summary:

We are seeking a friendly and enthusiastic Food and Beverage Assistant to join our team at DoubleTree by Hilton Sheffield City. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from the moment they arrive.

Key Responsibilities:
  • Prepare the bar area for service, including setting up, prepping, and stocking.
  • Meet and greet guests, making recommendations and engaging in conversation.
  • Take food and drink orders, process them through the till, and handle cash and card transactions.
  • Provide table service, ensuring a smooth and efficient experience for our guests.
  • Upsell and cross-sell to increase sales and revenue.
  • Support new team members and provide coaching and guidance as needed.
  • Assist other hotel colleagues and help out in other areas of the hotel when required.

What We Offer:
  • Flexible shifts to suit your lifestyle.
  • Exclusive Team Member discounts on stays and food and beverage across the leaf HOSPITALITY portfolio.
  • Continuous learning and development opportunities.
  • Free access to a 24/7 employee assistance program.
  • Team Member of the Month and Team Member of the Year awards.

About Us:
DoubleTree by Hilton Sheffield City is a hotel management company that prides itself on delivering excellent service to our guests, owners, and team members. Our vision is to be a leader in the market, where every member of our team plays a part in delivering exceptional service. We work with branded and independent hotels, and our simple value underpins everything we do: be excellent. #BeExcellent #BeHuman #HaveIntegrity #BeEntrepreneurial

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