Hospitality Team Member

3 weeks ago

Saffron Walden, Essex, United Kingdom Retirement Villages Group Full time
Join Our Team as a Hospitality Assistant/Waitress

We are seeking a friendly and attentive Hospitality Assistant/Waitress to join our team at Debden Retirement Village in Newport, Essex. As a Hospitality Assistant, you will play a key role in ensuring that our residents receive exceptional service during meal times.

About the Role:

The ideal candidate will have a passion for customer service and a genuine desire to enhance the dining experience for our residents. You will be responsible for greeting residents warmly, assisting with seating and providing menus, taking food and beverage orders accurately and efficiently, serving meals and beverages in a timely manner, and ensuring that residents' dietary preferences and restrictions are accommodated.

Responsibilities:

  • Greet residents warmly and make them feel welcome
  • Assist residents with seating and provide menus
  • Take food and beverage orders accurately and efficiently
  • Serve meals and beverages in a timely manner
  • Ensure that residents' dietary preferences and restrictions are accommodated
  • Clear tables and reset them for the next service
  • Provide friendly and attentive service to residents throughout their meal
  • Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
  • Handle residents' concerns or special requests with professionalism and courtesy
  • Maintain cleanliness and organization in the dining area

Requirements:

  • Previous experience in a hospitality setting or in a customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong attention to detail
  • Compassionate and patient demeanor
  • Knowledge of food safety and sanitation guidelines

What We Offer:

We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents. If you are a friendly and attentive individual who is passionate about providing exceptional customer service, we would love to hear from you.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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