Car Rental Services Coordinator
3 weeks ago
About this role:
- Assist customers with their rental needs in both in-person and telephone interactions.
- Provide excellent customer service to all clients.
- Contribute to the success of the team by working collaboratively and efficiently.
- Participate in conducting daily fleet and vehicle checks.
- Prepare vehicles for rental and deliver and collect vehicles to customers.
- Deal with customers face-to-face and on the telephone, completing tasks such as opening and closing rental agreements and locating fleet from other branches.
What we offer:
We offer a range of benefits, including 20 day holidays plus bank holidays pro-rata, a contribution to the Group Personal Pension Scheme, access to the Thrifty Savings platform, a Cycle to Work Scheme, discounted car hire rates, and the potential to earn bonus payments in addition to your basic salary.
Requirements:
- Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.
- Be available across the week.
About us:
Thrifty Car and Van Rental is a leading rental company in the UK, offering short- and long-term rentals with a wide range of fleets. We are a family business that prioritizes customer service and employee satisfaction.
What you'll need to do:
As a Rental Agent, you will be responsible for providing exceptional customer service, assisting customers with their rental needs, and contributing to the success of the team.
Why work with us:
We offer a supportive and dynamic work environment, opportunities for career growth and development, and a competitive salary and benefits package.
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