IT Support Specialist

2 weeks ago


Brighton, Brighton and Hove, United Kingdom Cision Full time
Job Description:

Cision seeks a highly skilled IT Support Engineer to provide top-notch customer service and end-user support globally. This is a key role within our growing IT team, spanning over 40 countries worldwide.

We employ the brightest minds in the tech industry to deliver exceptional results. Our employees enjoy training and professional development opportunities while being supported along the way. To measure our success, we focus on your growth and satisfaction.

This position involves day-to-day global technical and customer service responsibilities. Your duties will include providing remote and deskside support for Windows, Apple, and Linux users, addressing incidents and requests, and participating in various technology initiatives and projects.

Core Job Responsibilities:

  • Provide high-level customer service and end-user support
  • Offer remote and desktop support across the globe
  • Deliver VIP/Executive level support
  • Utilize our ITSM platform to categorize, prioritize, and escalate issues as necessary
  • Take ownership of issue/request through resolution or escalation
  • Analyze hardware and software problems, and troubleshoot per approved procedures
  • Participate in project-related activities in varying capacities
  • Perform hardware and software setup, configuration, and testing per current standards and approved procedures
  • Assist in creating and maintaining system support documentation
  • Help with procurement and management of hardware and software licenses


  • Brighton, Brighton and Hove, United Kingdom Randstad Student Support Full time

    Job Title: Student Support Specialist - NotetakingWe are seeking a highly skilled and dedicated Student Support Specialist to work with students at the University of Brighton. As a Student Support Specialist, you will be responsible for providing high-quality notetaking services to students who require additional support in their academic studies.About the...


  • Brighton, Brighton and Hove, United Kingdom ARC IT Recruitment Ltd Full time

    We are seeking a skilled Technical Support and Maintenance Specialist to join our team.About the RoleThis is a full-time onsite position based in Brighton, where you will be working as part of a manufacturer of information systems.As a Technical Support and Maintenance Specialist, your primary responsibility will be to carry out repairs on electrical and...


  • Brighton, Brighton and Hove, United Kingdom ARC IT Recruitment Full time

    Operations Assistants play a vital role in supporting the smooth operation of various business departments. We're seeking an experienced and highly organized individual to join our team as an Administrative Support Specialist in Hove, East Sussex.This role requires exceptional administrative skills, with a focus on providing high-quality support across...


  • Brighton, Brighton and Hove, United Kingdom IT Recruitment Solutions Full time

    Job OverviewWe are seeking a highly skilled IT Support Analyst to join our client, a global events management company with well-established and leading trade shows and conferences worldwide.This role is pivotal in ensuring the smooth operation of their event management system, encompassing managing stakeholder communications, resolving technical issues,...


  • Brighton, Brighton and Hove, United Kingdom Smart Recruit IT Full time

    Technical Support RoleBrighton, East Sussex based technology company seeks a skilled technician to provide client software/hardware support and in-house IT services.Key Responsibilities:Handle software/hardware support queries and provide solutions.Offer full-time in-house IT support requirements.Diagnose and solve hardware or software...


  • Brighton, Brighton and Hove, United Kingdom Kick It Out Full time

    About the OpportunityKick It Out is seeking a Goalkeeper Development Specialist to join our coaching team. In this role, you will be responsible for developing and coaching academy goalkeepers, supporting them through training and match day experiences.This is an exciting opportunity to work with a talented group of young players, helping them to achieve...


  • Brighton, Brighton and Hove, United Kingdom Smart Recruit IT Full time

    Job OverviewA leading technology company in Brighton, East Sussex, is seeking a skilled Technical Support Engineer / Assistant to join their service desk team. The successful candidate will work with a forward-thinking company that provides cutting-edge solutions to thousands of customers worldwide.


  • Brighton, Brighton and Hove, United Kingdom IT Recruitment Solutions Full time

    Company OverviewWe are a leading recruitment agency specialising in IT placements, with a strong reputation for delivering high-quality talent to our clients.Our client is a global events management company, with well-established and leading trade shows and conferences across the world, attracting 30,000+ participants annually.

  • IT Support Specialist

    4 weeks ago


    Brighton, Brighton and Hove, United Kingdom Cision Full time

    Cision is seeking a highly skilled IT Support Specialist to join our global team. In this role, you will provide exceptional customer service and technical support to end-users worldwide.Key Responsibilities:Provide high-level customer service and technical support to end-users.Deliver remote and desktop support across the globe, addressing incidents and...


  • Brighton, Brighton and Hove, United Kingdom Home Care Direct Full time

    About the RoleWe are seeking a Home Support Specialist to join our team at Home Care Direct. As a Home Support Specialist, you will work with our clients in their own homes, providing support with daily tasks and activities that enable them to live independently.In this role, you will be responsible for providing personal care, including bathing, dressing,...


  • Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a dedicated Education Support Specialist to join our team at beBee Professionals in Brighton. As a key member of our educational program, you will work closely with our teaching staff to create a supportive and effective learning environment.Key Responsibilities:Assist in the development of lesson plans and educational materials to enhance...


  • Brighton, Brighton and Hove, United Kingdom University of Brighton Full time

    Event Support SpecialistSouth Coast ConferencesThe University of Brighton is seeking an Event Support Specialist to provide administrative support for a range of events and conferences.This role involves coordinating with operational partners and delivering excellent customer service to ensure events exceed expectations.The successful candidate will have...


  • Brighton, Brighton and Hove, United Kingdom Achieve together Full time

    About UsAchieve together is a dedicated team striving to support and inspire individuals, empowering them to live independently and to the fullest. We're passionate about making a difference in the lives of those we care for.We're currently seeking a Care and Support Specialist to join our team. As a Care and Support Specialist, you will play a vital role in...


  • Brighton, Brighton and Hove, United Kingdom In Technology Group Full time

    In the vibrant city of Brighton, a leading technology company in In Technology Group is seeking an exceptional Technical Support Specialist to join their team. This permanent role offers an exciting opportunity for individuals eager to advance their careers within the dynamic technology sector.Salary and BenefitsThe salary for this position is £27,000 -...


  • Brighton, Brighton and Hove, United Kingdom The William Reed Group Full time

    We are seeking an Event Support Specialist to join our dynamic Rethink Events team at The William Reed Group. As an Event Support Specialist, you will be responsible for assisting with the planning and execution of events, including researching venues, setting up virtual event platforms, and managing registrations.Key ResponsibilitiesSupport the planning and...


  • Brighton, Brighton and Hove, United Kingdom Lewes Full time

    About the RoleThis is an exciting opportunity for a Criminology Graduate to join our team as a Youth Support Specialist in Lewes.Job SummaryWe are seeking a dedicated and passionate individual to support children with moderate learning difficulties and additional mental health needs. The ideal candidate will have a strong desire to make a positive impact on...


  • Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £20,000 - £25,000

    **Education Support Specialist**We are seeking a highly skilled Education Support Specialist to join our team at beBee Professionals in Brighton, United Kingdom. The successful candidate will be responsible for supporting teachers in the classroom and ensuring students receive a high-quality education.**Key Responsibilities:**Support teachers in the...


  • Brighton, Brighton and Hove, United Kingdom Southdown Full time

    About UsSouthdown, a leading provider of mental health services in Sussex, is seeking a skilled Crisis Support Specialist to join its team.Salary and BenefitsThe successful candidate will be offered a competitive salary of £22,126 per year, pro rata, as well as a range of benefits, including pension, employee assistance (EAP), and healthcare package.Job...


  • Brighton, Brighton and Hove, United Kingdom Achieve together Full time

    About the RoleWe are seeking a skilled Care and Support Specialist to join our team at Achieve Together. As a Support Worker, you will play a vital role in supporting individuals in their homes and local communities.This is a fantastic opportunity for someone who is passionate about delivering high-quality care and support services. Our team is dedicated to...

  • Support Specialist

    1 month ago


    Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000

    At beBee Professionals, we are looking for a Support Specialist to deliver exceptional customer service and resolve customer issues efficiently in Brighton, United Kingdom.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate product and service information.Escalate complex issues to senior team members when...