Technical Product Advisor

23 hours ago


Rushden, Northamptonshire, United Kingdom Ernest Gordon Recruitment Full time

**Job Summary:**

We are seeking a Control Systems Specialist to join our team. As a Control Systems Specialist, you will provide expert technical advice and support on a wide range of industrial control and switchgear products.

You will work closely with our internal sales teams to compile accurate quotations and respond to customer inquiries via various communication channels.

**Responsibilities:**

  • Providing expert technical advice and support on control and switchgear products
  • Collaborating with internal sales teams to compile accurate quotations
  • Responding to customer inquiries via phone, email, and web chat
  • Diagnosing and resolving technical issues on-site and remotely
  • Dellivering product training sessions and workshops for customers and internal teams
  • Assisting in the development of technical documentation and resources to enhance customer understanding

**Requirements:**

To be successful in this role, you will need to have:

  • A strong understanding of basic electrical principles and theory
  • Familiarity with control systems, switchgear, and distribution products
  • Proficient in troubleshooting technical issues and providing effective solutions
  • Excellent communication skills and a customer-focused mindset

**Benefits:**

This role offers a competitive salary of £38,000 - £42,000 per annum, plus benefits including Training + Progression + Private Medical Insurance + Company Benefits.



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