Automotive Damage Assessor
5 days ago
Job Overview
This is a full-time, permanent position working Monday to Friday from 8am to 5:30pm with no weekends.
The estimated salary for this role is between £35,000 and £52,000 per year, plus bonus and benefits, based on the UK national average for similar positions.
Main Responsibilities:
- Carry out thorough audits and physical inspections of vehicles to determine the extent of damage.
- Conduct detailed desktop assessments of vehicle damage and compile accurate repair estimates using software such as Audatex or Glassmatixs.
- Submit reports to insurance companies and implement policies as required to ensure efficient resolution of claims.
- Produce job cards for workshop staff and provide support to the estimating department to achieve profit targets.
- Liaise with insurance companies, motor engineers, and policyholders to resolve issues efficiently and maintain a positive reputation.
- Work closely with the work provider to deal with customer complaints in a professional manner and address any concerns promptly.
- Maintain accurate records of all tasks and activities to ensure transparency and accountability.
- Monitor personal performance against quota and activity targets to achieve individual goals and contribute to the company's success.
Requirements:
- A recognized qualification in VDA (ATA or Level 3) or equivalent experience (10+ years) within a bodyshop environment.
- Previous experience in a VDA role within a bodyshop setting, with a proven track record of delivering high-quality results.
- A valid driving license is essential for this role, as regular travel may be required to meet with clients and assess vehicles.
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