Delivery Excellence Manager

2 days ago


London, Greater London, United Kingdom Iteco People Full time
Detailed Job Description

The ideal candidate will have 5+ years of experience in a Delivery Manager or Project Manager role within IT services. Knowledge of service management frameworks (ITIL) and integration platforms is essential, as well as proficiency in service desk tools (e.g., Jira, ServiceNow) and project management tools (e.g., MS Project).

A strong commitment to customer experience and continuous improvement is required, along with excellent stakeholder engagement and management skills. You will act as the primary contact for stakeholders across academic departments, technical teams, and external partners.



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