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Customer Service Representative

2 months ago

Wombwell, Barnsley, United Kingdom AF Blakemore & Son Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Member at SPAR Wath-on-Dearne. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities
  • Provide a warm and welcoming experience for customers, responding to their queries and needs in a professional and courteous manner.
  • Process customer transactions efficiently and accurately, maintaining a positive and friendly service.
  • Upsell selected products to customers, highlighting multi-buy offers and ensuring maximum sales.
  • Work stock, checking deliveries, stocking shelves, and maintaining a clean and organized sales floor.
  • Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, and promotional displays.
Requirements
  • Previous experience in a similar role and/or industry is preferred.
  • Reliable and detail-oriented, with excellent communication skills.
  • Ability to work effectively in a team and independently.
  • Previous cash handling experience is preferred but not essential.
What We Offer
  • Excellent benefits package, including holiday, maternity, and paternity leave and pay.
  • Opportunities for training and development in a supportive and diverse culture.
  • Generous staff discount in all our SPAR stores.
  • Paid breaks and free tea and coffee.
  • Early access to pay through 'EarlyPay' and 24/7 access to payslips and rotas.
  • Wellbeing support, including emotional support, counselling, legal, and financial advice.
  • Company pension scheme and NEST pension scheme.
  • Company life insurance and long service awards.