Food and Beverage Host
1 week ago
About the Role
We are seeking a charismatic Food and Beverage Host to join our team at Grosvenor Casinos. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and creating a warm and welcoming atmosphere for our guests.
Key Responsibilities
- Provide outstanding customer service, ensuring that every guest feels valued and cared for.
- Be knowledgeable about our current promotions and products, making recommendations to enhance the customer experience.
- Efficiently manage food and beverage orders, ensuring prompt and friendly service.
- Contribute to achieving daily and weekly targets, driving sales and revenue growth.
- Display a positive and enthusiastic attitude, responding promptly to customer requests and needs.
- Maintain a clean and organized workspace, replenishing stocks as required.
Requirements
- Positive attitude and excellent communication skills.
- Experience in a hospitality role, with a passion for delivering exceptional customer experiences.
- Ability to work collaboratively with the wider business, embracing new ideas and initiatives.
- Flexibility to work a variety of shifts, including weekends and bank holidays.
About Us
Grosvenor Casinos is part of The Rank Group, a leading gaming and entertainment company. We are committed to delivering exceptional customer experiences and creating a fun and engaging atmosphere for our guests.
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