IT Account Manager Position

3 days ago


Bristol, Bristol, United Kingdom In Technology Group Full time

About the Role:

In Technology Group is seeking an IT Account Manager to join their team. This exciting opportunity has arisen for a professional with experience in account management or a similar role.

Key Responsibilities:

  • Manage client relationships, including regular communication, updates, and reporting.
  • Create and execute Account Plans for assigned clients.
  • Identify areas for service improvement and make recommendations to the management team.
  • Attend client meetings and provide technical advice.
  • Stay up-to-date with industry trends and new technologies.
  • Collaborate with the sales team to identify new business opportunities.

Requirements:

  • At least 2 years of experience in account management or a similar role, ideally within an MSP.
  • Demonstrable experience delivering excellent customer service and managing client accounts.
  • Knowledge of best practice for IT service management.
  • Ability to define and deliver an IT roadmap for client accounts.

Estimated Salary Range: £30,000 - £35,000

Benefits:

  • 24 days holiday + bank holidays
  • Hybrid Working
  • Life Assurance
  • Annual Bonus Scheme
  • Pension Scheme


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