Repairs and Maintenance Supervisor

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

The Role:

An exciting opportunity has arisen for a 12-month Repairs and Maintenance Manager within the Estates Division at the University of Cambridge.

Key Responsibilities:

Authorise orders and approve variation price works from agreed Statements of Requirement (SoRs). Provide technical support to the Customer Contact Centre to ensure that works are value for money. Promptly instruct contractors and confirm agreed timescales. Liaise with housing managers as necessary.

Order Approvals:

Approve and review high-value orders, variations, and completed works prior to invoicing. Ensure compliance with University policies and procedures.

Quality Assurance:

Lead on all areas of quality assurance, including sharing site visit responsibilities with contractors. Manage requests for pre-inspections and post-inspections with contractors. Communicate inspection Key Performance Indicators (KPIs) to key stakeholders.

Works Delivery:

Ensure that all works are completed within agreed timeframes and accurately monitored through weekly Work-in-Progress (WIP) reports.

Contractor Management:

Ensure strict adherence to the Contractor Code of Conduct and agreed Service Level Agreements (SLAs). Lead contract progress meetings to manage performance.

Complaint and Query Lead:

Manage all complaints responses related to repairs from inception and act as an escalation point for repairs and void teams.

Further details about the role and duties can be found in the Further Information document.

About You:

To succeed in this role, you will join us with:

  • An HND or equivalent in construction or building studies.
  • Knowledge of construction techniques.
  • Knowledge of building standards regulatory requirements in relation to repairs and maintenance.
  • Demonstrable knowledge of construction Health and Safety regulations.
  • Experience of specifying Repairs and void works.
  • Excellent communication skills (both written and verbal) with a proven ability to influence and gain credibility with senior stakeholders and customers.
  • A Full UK Driving Licence.

Benefits of Working at the University of Cambridge:

  • Competitive rates of pay with automatic service-related pay progression and annual cost of living increases.
  • Generous annual leave allowance.
  • Flexible and hybrid working opportunities.
  • Generous maternity, adoption, and shared parental leave entitlement and other family-friendly schemes (e.g. workplace nurseries).
  • An auto-enrolment pension scheme, with a generous employer contribution.
  • Travel benefits and retail discounts at over 2,000 local and national stores.
  • Schemes to support with relocation.

The University actively supports equality, diversity, and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.



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