Residential Services Coordinator

2 weeks ago


Leicester, Leicester, United Kingdom HC One Full time
Our Commitment to Kindness

At HC-One, we believe that kindness is at the heart of everything we do. Our team members embody this commitment by demonstrating compassion, creativity, and courage in their daily work.

Front of House Manager Role

This exciting opportunity allows you to contribute to our mission of delivering exceptional care and support to our residents. As a Front of House Manager, you will be responsible for leading the delivery of outstanding resident experiences, driving business growth, and fostering a positive and inclusive workplace culture.

Key Responsibilities
  • Resident Experience: Develop and implement strategies to enhance resident engagement, satisfaction, and overall quality of life.
  • Business Growth: Identify and capitalize on opportunities to grow our residential services, improving customer satisfaction and loyalty.
  • Culture and Leadership: Foster a positive and inclusive workplace culture, promoting teamwork, innovation, and continuous improvement.
Requirements
  • Leadership Skills: Proven experience in leadership or management, with a track record of achieving results and developing high-performing teams.
  • Customer Focus: A passion for delivering outstanding customer care, with excellent interpersonal and communication skills.
  • Innovation: Ability to think creatively and develop innovative solutions to drive business growth and improve resident experiences.
  • Cultural Fit: Alignment with our values of kindness, curiosity, compassion, creativity, courage, and countability.
What We Offer
  • Salary: £26,000 - £30,000 per annum (dependent on location and experience).
  • Benefits Package: Access to a comprehensive benefits package, including paid enhanced DBS/PVG, free uniform, company pension scheme, and more.
  • Professional Development: Opportunities for career growth and professional development, including training and mentorship programs.
  • Work-Life Balance: Flexible working arrangements and generous annual leave entitlement.


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