Senior Account Manager

3 days ago


Hinckley, Leicestershire, United Kingdom The Portfolio Group Full time

The Portfolio Group is seeking an experienced Financial Services Specialist to join its team in Hinckley. This Senior Associate role involves providing mentorship to junior members of the team, engaging with clients about their overdue accounts, and resolving payment and service queries.

The ideal candidate will possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. Key responsibilities include:

  1. Engaging with clients regarding overdue accounts
  2. Resolving payment and service queries primarily via telephone
  3. Navigating client databases to investigate and respond accurately

Requirements:

  1. A strong understanding of financial services principles
  2. Excellent communication and interpersonal skills

Salary: Up to £28,000 per annum based on experience.


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