Store Leadership Position

4 weeks ago


London, Greater London, United Kingdom Costa Coffee Full time

Store Manager Role at Costa Coffee

At Costa Coffee, we're passionate about crafting exceptional experiences for our customers. As a Store Manager, you'll play a vital role in driving sales, profit, and customer satisfaction.

Key Responsibilities:

  • Lead and manage a high-performing team to deliver excellent customer service and drive sales growth.
  • Develop and implement strategies to improve store performance, including sales, profit, and customer engagement.
  • Collaborate with the local community to identify and welcome new customers, driving positive NPS and customer loyalty.
  • Take ownership of store operations, including inventory management, stock control, and visual merchandising.
  • Train and develop your team to become the best they can be, ensuring they have the skills and knowledge to excel in their roles.

Why Costa Coffee?

  • Access to the Coca-Cola share scheme, including matched contributions.
  • 50% discount on all your favourite food and drinks in Costa owned stores.
  • A smart pension that is matched up to an amazing 10%.
  • Quarterly and annual incentive schemes, with the opportunity to earn up to £11,500 (store dependent).

About Us:

At Costa Coffee, we're a global coffee brand with bold plans and a passion for making greatness every day. We're committed to empowering our people, creating a positive work environment, and delivering exceptional customer experiences.



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