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Assistant Manager
2 months ago
Job Summary:
We are seeking a highly motivated and experienced Assistant Manager to join our team at Marston's PLC. As a key member of our management team, you will be responsible for leading and motivating our staff to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Leadership and Team Management: Inspire and motivate your team to achieve their full potential, providing guidance and support to ensure excellent customer service and sales performance.
- Operational Management: Oversee the smooth running of shifts, managing all aspects of the pub when the General Manager is away, including staff supervision, customer service, and inventory management.
- Customer Service: Ensure that all customers receive a warm and welcoming experience, responding to their needs and resolving any issues promptly and professionally.
- Business Development: Identify opportunities to drive sales growth, implementing initiatives to increase revenue and improve customer engagement.
What We Offer:
- Competitive Salary and Bonus Scheme: A competitive salary and performance-related bonus scheme to reward your hard work and dedication.
- Training and Development: Access to our Management Development training program, including online training and coaching to help you develop your skills and progress your career.
- Flexible Working Hours: A reliable hours contract with flexible working hours to accommodate your needs and work-life balance.
- Benefits Package: A comprehensive benefits package, including 20% off at all our pubs, restaurants, and hotels, and access to our Marston's Rewards platform for online discounts and cashback.
About Marston's PLC:
Marston's PLC is a leading pub company with a rich history and a commitment to excellence. We pride ourselves on our people-first approach, offering a supportive and inclusive work environment that values diversity and promotes career development.