Retail Operations Manager

4 weeks ago


Kings Lynn, United Kingdom Compass UK & Ireland Full time
Retail Operations Manager

We are seeking a highly skilled Retail Operations Manager to oversee all Compass Group UK&I catering and service operations for Defence. The successful candidate will be responsible for ensuring our unit and service counters run smoothly, delivering exceptional customer experiences.

Key Responsibilities:
  • Supervising teams to deliver impeccable food and customer service
  • Overseeing in-unit operations, including managing inventories and implementing action plans
  • Communicating with line managers to monitor KPIs and targets
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Liaising between customers and internal teams to exceed expectations
  • Supporting and training teams to excel in their roles
  • Implementing and reviewing Health & Safety standards
Estimate Salary: £42,000 per annumAbout the Role:

This is an exciting opportunity to join Compass Group UK&I as a Retail Operations Manager, supporting 250+ UK military establishments, high-profile police, secure environments, and government sites.

Benefits of the Job:
  • Ambitious and motivated individual who is always looking to upskill
  • Excellent communication and organisational skills
  • Minimum of two years' management experience in a similar sector or industry
  • Brilliant financial acumen
  • Passionate about great-tasting food and exceptional customer service

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