ERP Implementation Specialist

4 weeks ago

London, Greater London, United Kingdom Heartland Business Systems Full time

Job Summary:

This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions and related third-party products to Heartland Business Systems' clients. The ideal candidate will have a strong understanding of accounting, significant computer/technology understanding, and diverse industry business process experience.

Key Responsibilities:

  • Address business problems by gathering information, analyzing, prioritizing, and evaluating options, and then architecting integrated use of technologies to solve those problems.
  • Train and support users using Microsoft ERP Solutions and related tools.
  • Build and maintain strong, loyal, long-term client relationships, managing implementations, guiding other consultants, and fulfilling the role of being a trusted business advisor.
  • Apply proper accounting standards in planning and design decisions made relating to setup, process design flows, transactional testing, and posting methodologies.
  • Develop general business and industry-specific knowledge of innovative and "best practices" procedures and techniques in order to assist clients in identifying and solving problems.
  • Lead presales discovery and presentations (demonstrations); manage preparation and presentation of proposals.
  • Develop the knowledge and skills required to identify client needs and related opportunities which can be addressed through services and products provided by Heartland Business Systems.
  • Create and maintain current vendor/industry-specific certifications and stay current on new products and solutions by utilizing networks of resources.
  • Work in and always model a positive team atmosphere between regional and virtual practices while maintaining a professional and respectful demeanor.

Requirements:

  • Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
  • Adaptability – Ability to adapt to change in the workplace – Ability to accept responsibility and account for his/her actions.
  • Ambition - The drive to achieve personal advancement.
  • Assertiveness – Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
  • Conflict Resolution – Ability to deal with others in an antagonistic situation.
  • Customer Oriented - Ability to take care of the customers' needs while following company policy.
  • Decision Making - Ability to make critical decisions while following company procedures.
  • Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
  • Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
  • Innovative – Ability to look beyond the standard solutions.
  • Motivation - Ability to inspire oneself and others to reach a goal and perform to the best of their ability.
  • Presentation Skills - Ability to effectively present information publicly.
  • Relationship Building - Ability to effectively build relationships with customers and co-workers.

Required Experience:

  • 6+ years of experience working with operational accounting, product distribution and fulfillment, warehouse management, manufacturing, or other related business processes.
  • 4+ years of experience providing business consulting services, supporting business systems, or implementing accounting / ERP systems.

Preferred Experience:

  • 4+ Years of previous experience working with ERP manufacturing modules.
  • Experience working with Microsoft Dynamics 365 Business Central and related products.

Required Skills, Education and/or Certifications:

  • Bachelor's Degree in relevant field of study or equivalent work experience.
  • Advanced MS Office skills (Ex: Word templates, Excel Pivot tables, SQL queries).
  • Solid understanding of financial reporting concepts and standard bookkeeping procedures.

Preferred Skills, Education and/or Certifications:

  • Master's Degree in relevant field of study.
  • CPA and/or other relevant professional organization certifications.

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