Ward Clerk

3 weeks ago


Llanfairfechan, Conwy, United Kingdom Betsi Cadwaladr University Health Board Full time
About the Role

The Ward Clerk will provide a comprehensive clerical service and administration support to the Nursing staff across the Bryn Y Neuadd Site.

Key Responsibilities
  • Provide an efficient clerical service to ensure the speedy admission, discharge, and transfer of patients.
  • Assist with the preparation of minutes for meetings, including complex MDTs and pre-admissions.
  • Organize complex timetables of activities and book training and ordering for all units through NHS supply systems such as Oracle.
  • Maintain strict confidentiality and deal with patients and relatives with courtesy and discretion at all times.
  • Be responsible for providing an efficient clerical service across the wards and be under the direct responsibility of the Administration Manager for accountability and development purposes.
Requirements
  • Good standard of education - English and Mathematics GCSE Grade D or above, or equivalent.
  • IT literate with ability to use Microsoft Office Package.
  • Knowledge of confidentiality requirements.
  • NVQ Level 3 Administration, or equivalent experience.
  • Experience of administrative and clerical functions.
  • Experience of working with organisational policies and procedures.
Desirable Qualifications and Experience
  • NVQ Level 2 Customer Care.
  • Previous NHS experience.
  • WPAS/Myrddin/PIMS User.
  • Oracle.
Working Requirements
  • Able to use electronic information systems.
  • Able to contribute constructively to a team working environment.
  • Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary.
  • Clear, legible handwriting.
  • Able to record information accurately.
  • Able to communicate information clearly and sensitively in person and over the telephone.
Values and Behaviours
  • Smart appearance.
  • Excellent timekeeper.
Other Requirements
  • Work effectively under pressure.
  • Flexible approach to working.
  • Good team player.
  • Welsh speaker Level 3 or above.


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