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Technical Support and Coordination Lead

3 weeks ago

Glasgow, Glasgow City, United Kingdom Orion Electrotech Sales Full time

Technical Support and Coordination Lead Job Description

The Technical Support and Coordination Lead will play a key role in ensuring our high-quality products meet customer expectations throughout their lifecycle. With a focus on installation, servicing, and warranty support activities, this dynamic position requires strong organizational skills, attention to detail, and effective communication.

About the Job
  • Coordinate installation, servicing, and warranty support activities both on-site and remotely.
  • Work closely with cross-functional teams to ensure seamless product delivery and customer satisfaction.
  • Provide hands-on technical support and troubleshoot issues as needed.

This is a Salary: $110,000 - $140,000 per year (dependent on experience) role that offers a competitive salary and opportunities for professional growth and development.

Key Responsibilities:
  1. Plan and coordinate installation, servicing, and warranty support activities.
  2. Collaborate with internal stakeholders to ensure timely and efficient product delivery.
  3. Develop and maintain technical documentation and training materials.

Requirements:

  • Bachelor's degree in Engineering or related field.
  • Minimum 3 years of experience in a similar role.
  • Excellent communication and problem-solving skills.

Why Work with Us?

Orion Electrotech Sales offers a dynamic work environment, competitive salary, and opportunities for professional growth and development.