Duty Manager

4 weeks ago

Bridlington, East Yorkshire, United Kingdom AF Blakemore & Son Ltd Full time
Job Title: Duty Manager

We are seeking a highly motivated and experienced Duty Manager to join our team at Quay Road, Bridlington SPAR store. As a key member of the store management team, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues to deliver exceptional customer service and drive sales growth.

Key Responsibilities:
  • Support the Store Manager in ensuring a safe, legal, and high-performing store environment.
  • Assist in delivering all store operations, objectives, and KPIs.
  • Manage, coach, and support colleagues to develop a motivated and empowered team.
  • Carry out performance management and absence management as required.
  • Take responsibility for occasional opening and closing of the store, colleague safety, and stock/cash security/accountability.
  • Conduct cash reconciliations, voids, and refunds, and other management tasks for till colleagues.
  • Be a role model and lead the team to provide an exceptional customer experience.
  • Work with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community.
  • Adhere to all company policies and procedures.
Requirements:
  • Previous management or supervisor experience in a food retail or similar fast-paced operation.
  • Commitment to achieving and sustaining exceptional customer service standards.
  • Ability to plan, organize, and prioritize effectively.
  • Effective communication and influencing skills at all levels.
  • Ability to take appropriate action and make decisions.
  • Commitment to promoting collaborative working.
  • Enthusiasm and flexibility with a positive attitude.
  • Commitment to developing own skills and applying learning to improve own performance.
What We Offer:
  • Holiday, Maternity, and Paternity leave and pay in excess of statutory entitlements.
  • Cycle to work scheme.
  • Develop your skills and capability in a highly supportive and multi-diverse culture.
  • Outstanding Training & Development opportunities.
  • Gain hands-on experience in a high-volume, fast-paced environment.
  • Enhanced Maternity & Paternity pay packages.
  • Flexible working hours opportunity.
  • Excellent additional benefits package, including EarlyPay, 24/7 access to payslips, staff discount, wellbeing support, company pension scheme, company life insurance, and more.

We are an inclusive employer, committed to creating a fair and inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

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