Resident Services Manager

5 days ago


London, Greater London, United Kingdom Real Recruitment Solutions Full time
Care-at-Home Manager Job Description

This role is responsible for leading and managing the operations of an extra care scheme in Camden. The successful candidate will have experience in managing similar services, a strong understanding of person-centred care, and the ability to assess residents' needs and develop effective care plans.

Key Responsibilities:
  1. Manage day-to-day operations, including staff supervision, training, and development.
  2. Develop and implement personalised care plans, therapeutic interventions, and activity programs based on individual needs.
  3. Lead and motivate the team to deliver exceptional care through authentic leadership and role modelling.
  4. Ensure compliance with regulatory and legislative standards, particularly those set by the CQC.

Requirements:

  • Proven experience in managing extra care services.
  • Registered CQC manager qualification.
  • Strong understanding of person-centred care principles.
  • Ability to assess residents' needs and develop effective care plans.

What We Offer:

  • £46,909 per annum salary.
  • 30 days annual leave.
  • Company Maternity Pay (after a qualifying period).
  • Tailored professional development opportunities.


  • London, Greater London, United Kingdom Ashberry Recruitment Full time

    We are seeking an experienced Resident Services Manager to join our team at Ashberry Recruitment.This is a part-time opportunity, working 25 hours per week, Monday to Friday.Key responsibilities include:Coordinating day-to-day scheme operations to ensure a smooth running service.BUILDING strong relationships with residents, staff, and external...

  • Cluster Sales Manager

    4 weeks ago


    South West London, London, United Kingdom Resident Hotels Full time

    Are you interested in progressing your career in Sales and looking for a new challenge? Resident Hotels is seeking an enthusiastic Cluster Revenue Manager - Maternity Cover to join our growing team, creating personalised experiences to mirror our guests onsite experience. Resident Hotels is a specialist Hotel Management platform, that manages three hotel...


  • London, Greater London, United Kingdom RAFFLES Full time

    Your role will be responsible for leading and supervising the day-to-day running of the residential concierge desk at Raffles London OWO Residences.Working with the Residents Relations Manager, you will oversee all aspects of concierge, resident check-in/check-out arrivals/departures, and the residents' journey.The role involves pre-empting and delivering a...


  • London, Greater London, United Kingdom Bastow Irwin Recruitment Limited Full time

    Job Overview: The Resident Service Manager will work as part of a team responsible for the day-to-day operations and resident experience at a residential community. The ideal candidate will be customer-focused, detail-oriented, and able to work collaboratively with team members and residents.Main Duties and Responsibilities:Lead by Example: Adopt company...


  • London, Greater London, United Kingdom MMP Consultancy Full time

    About the Role:We are seeking a highly skilled Resident Engagement Manager to oversee a building envelope project in London. This role focuses on resident relocations, stakeholder engagement, and day-to-day operational management to ensure minimal disruption during construction works across five residential towers.Key Responsibilities:Lead and coordinate the...


  • London, Greater London, United Kingdom New Care Full time

    Resident Care Services Manager">We are seeking an experienced Resident Care Services Manager to join our team at Grappenhall Manor Care Centre in Warrington, Cheshire. As a key member of our management team, you will play a crucial role in ensuring the delivery of high-quality resident care and services.We offer a competitive salary of £48,000 - £58,000...


  • London, Greater London, United Kingdom Shared Services Partnership Full time

    About the Role:We are seeking a highly skilled Resident Liaison Officer to join our Property Services Department. As a key member of our team, you will be responsible for providing information, advice, and assistance to tenants and leaseholders during major works on their homes.You will work closely with contractors, consultants, and Resident Liaison...


  • London, Greater London, United Kingdom Resident Hotels Full time

    Key Responsibilities:• Develop and implement sales strategies tailored to the hotel market, ensuring alignment with overall business objectives.• Collaborate closely with revenue management, analytics, and reservations departments to ensure efficient use of systems like PMS, RMS, Cvent, and Intelligence systems.About the Role:Resident Hotels is seeking...


  • London, Greater London, United Kingdom Collins Property Recruitment Full time

    About the Role:A Resident Services Coordinator is required to work on a high-end Build to Rent development in South West London. This is a hybrid role that involves aspects of property management and front of house/customer service duties.Key Responsibilities:Provide excellent customer service to residents and visitorsFront of house duties including handling...


  • London, Greater London, United Kingdom Collins Property Recruitment Full time £30,000

    We are seeking a Resident Services Associate to join our team at Collins Property Recruitment. The ideal candidate will have excellent customer service skills and be able to provide top-class service to residents and visitors. Key Responsibilities: * Provide exceptional customer service to residents and visitors * Undertake daily and weekly inspections of...


  • London, Greater London, United Kingdom Essential Employment Full time

    Essential Employment is seeking a Resident Services Operational Manager to join our team in Harrow.This is a full-time, temporary position with hybrid working arrangements, requiring 2 days per week in the office.The ideal candidate will have experience in billing and debt recovery.Key Responsibilities:Develop and implement operational actions for Resident...


  • London, Greater London, United Kingdom Pacifica Housing Full time

    We are seeking a highly skilled and motivated individual to join our team as a Manager of Supportive Housing. As a key member of our management team, you will be responsible for the overall success of our supportive housing program. You will oversee staff, develop programs, and ensure compliance with policies and procedures.Key Qualifications:To be...


  • London, Greater London, United Kingdom The Other House Full time

    About The Other HouseWe're not just redefining the hotel market; we're rewriting the rules. Our Residents Clubs blend the comfort of home with the luxury of a hotel, providing a unique experience for our guests. As a Resident Experience Manager, you'll play a vital role in delivering exceptional service standards and ensuring our residents have an...

  • Night Duty Manager

    4 weeks ago


    Central London, London, United Kingdom The Resident - Soho Full time

    The Resident Soho is currently recruiting for a Night Duty Manager to join their friendly team! The Resident is an innovative brand of city centre hotels in London and Liverpool. We focus on providing excellent rooms, in exceptional locations with heartfelt hospitality. Located in carefully chosen urban neighbourhoods, our hotels provide our guests with a...


  • London, Greater London, United Kingdom Essential Employment Full time

    Essential Employment seeks a Resident Services Manager to lead the implementation and development of front-line operational actions in mixed tenure housing estates.The ideal candidate will have experience in billing and debt recovery.Responsibilities include:Implementing and monitoring operational actions to generate a positive transformation of the living...

  • Cluster Sales Manager

    4 weeks ago


    South West London, London, United Kingdom Resident Hotels Full time

    Are you interested in progressing your career in Sales and looking for a new challenge?Resident Hotels is seeking an enthusiastic Cluster Sales Manager - Maternity Cover to join our growing team, creating personalised experiences to mirror our guests onsite experience.Resident Hotels is a specialist Hotel Management platform, that manages three hotel brands...


  • London, Greater London, United Kingdom DallasWylde Full time

    About the RoleWe are seeking a skilled Resident Services Manager to join our team at DallasWylde in Bracknell. As a key member of our community, you will be responsible for creating a warm and welcoming environment for residents and visitors alike.Job SummaryThis is an exceptional opportunity for a proactive individual who thrives in a fast-paced environment...

  • Energy Manager

    4 weeks ago


    London, Greater London, United Kingdom Shared Services Partnership Full time

    About the RoleWe are seeking an experienced Energy Manager to join our team at Shared Services Partnership. As an Energy Manager, you will play a critical role in securing the best deals for our residents, ensuring they receive accurate and transparent energy billing.Our residents expect and demand correct service charges, and as such, our work is...


  • London, Greater London, United Kingdom Bastow Irwin Recruitment Ltd Full time £27,000 - £32,000

    At Bastow Irwin Recruitment Ltd, we are seeking a highly skilled Resident Service Manager to join our team in a luxury residential community.The ideal candidate will be responsible for delivering exceptional customer service to residents and guests, ensuring a seamless and enjoyable living experience.Key responsibilities include:Providing prompt and...


  • London, Greater London, United Kingdom deverellsmith Full time £45,000 - £50,000

    Resident Project and Complaints ManagerAbout the RoleWe are seeking a highly skilled Resident Project and Complaints Manager to join our team at Deverell Smith. As a key member of our organization, you will be responsible for shaping the resident experience, managing complex projects, and ensuring regulatory compliance.Key ResponsibilitiesCustomer Experience...