Professional Cannabis Consultant
7 days ago
The Lead Wellness Advisor New 86 4th Ave, New Kensington, PA 15068 role at Cresco Labs is an exciting opportunity to join a dynamic team in the cannabis industry. With a competitive salary of $55,000 - $65,000 per year, this position offers a unique chance to make a real impact.
About the RoleAs a Lead Wellness Advisor, you will be responsible for advising customers on selecting the proper cannabis products for their needs and acting as an ambassador of the company's mission. You will set the example in customer service, product knowledge, and state compliance to ensure a best-in-class experience. This role requires strong leadership skills, including recruiting, onboarding, training, managing employee relations, and coaching.
- Key Responsibilities:
- Assist Wellness Advisors in customer consultations and handle standard questions or complaints.
- Assist customers in product selection through education of different cannabis products and their varying impacts on the human body.
- Maintain accurate records of all dispensary activities, including customer records, sales, deliveries, and returns.
- Perform routine inventory counts of all products.
- Assist in keeping the store organized and clean environment for customers and team members.
- Escalate all employee relations issues in a timely manner to management.
Requirements
- Education: High School Diploma or equivalent.
- Flexibility: Ability to work shifts that may include opening, closing, weekends, and holidays.
- Lifting Requirements: Must be able to lift, carry, and balance up to 50 pounds (100 pounds with assistance).
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