Sales Team Lead

1 month ago


Belfast, United Kingdom Dr. Martens Full time

We're seeking a highly motivated Senior Sales Assistant to join our Belfast Store team. As a key holder and supervisory role, you'll be responsible for driving sales and motivating the team to reach their targets.

Key Responsibilities:

  • Achieve your own sales targets and motivate the team to reach theirs
  • Provide excellent customer service at all times
  • Follow all store operating procedures, including delivery, clock in/out, stock takes, and replenishment
  • Follow all H&S procedures to maintain a healthy, safe, and tidy work environment
  • Handle till transactions in line with operating procedures
  • Assist management in coaching and mentoring junior team members
  • Act as key holder and assume responsibility for the store during short periods in the absence of the manager

Requirements:

  • Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibility
  • Strong understanding of customer service and how to drive it in a team
  • Strong communication skills with the ability to inspire
  • Commercial mindset with experience of revenue-driving targets and supporting team members to reach them
  • Experience of leading a team to drive sales

What We Offer:

  • Welcome to Dr. Martens, where you'll find a supportive and inclusive team environment
  • 65% off all footwear and 50% off all accessories
  • Opportunities for growth and development
  • Bonus incentives
  • 2 paid volunteer days per year
  • Pension contribution
  • Complimentary access to virtual GP via the RetailTrust
  • Access to our Employee Assistance Programme and Mental Health First Aiders

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