Roofing Technical Support Team Lead

3 days ago


Chelmsford, Essex, United Kingdom Mitchell Maguire Full time

Job Overview:

As a Technical Support Manager at Mitchell Maguire, you will play a critical role in supporting our clients across various sectors, including roof refurbishment, flat roofing, and waterproofing. Our ideal candidate will have a strong background in technical support, excellent communication skills, and the ability to resolve complex issues efficiently.

Key Responsibilities:

  • Provide high-quality technical support to clients through various channels.
  • Analyze and resolve technical issues related to flat roofing systems.
  • Collaborate with internal teams to identify and implement process improvements.
  • Develop and maintain technical documentation and knowledge base articles.
  • Mentor and train junior team members on technical skills and best practices.

Benefits:

  • Ongoing training and development opportunities.
  • A competitive salary range of £60,000 - £80,000 per annum.
  • A dynamic and supportive work environment.

Industry Sectors: Roof refurbishment, flat roofing, roofing, waterproofing, single ply, waterproof membranes, bitumen membranes, structural waterproofing, cold liquid applied systems, green roofs, concrete repair, damp proofing membranes, sales surveyor.



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