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Lead IT Support Specialist
2 months ago
Lead IT Support Specialist
£28,000 - £30,000
Location: Onsite
We are collaborating with a distinguished organization that prioritizes integrity, innovation, and perseverance. They are seeking a Lead IT Support Specialist to enhance their enterprise-level IT team.
In the role of Lead IT Support Specialist, you will provide both remote and onsite assistance to clients through a structured ticketing system, ensuring that incidents and service requests are addressed promptly and effectively. This position offers exposure to a diverse array of technologies and the chance to expand your technical expertise.
Key Qualifications:
- Outstanding customer service abilities
- Background in technical support, preferably at 1st/2nd line
- Familiarity with Active Directory, Windows technologies, and hardware components
Preferred Skills:
- Experience with the Google Workspace suite
- Knowledge of supporting MAC and Apple devices
If you are interested in this opportunity, we encourage you to consider applying.