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Lead IT Support Specialist

2 months ago


Bristol, Bristol, United Kingdom Tria Recruitment Full time
Job Overview

Lead IT Support Specialist

£28,000 - £30,000

Location: Onsite

We are collaborating with a distinguished organization that prioritizes integrity, innovation, and perseverance. They are seeking a Lead IT Support Specialist to enhance their enterprise-level IT team.

In the role of Lead IT Support Specialist, you will provide both remote and onsite assistance to clients through a structured ticketing system, ensuring that incidents and service requests are addressed promptly and effectively. This position offers exposure to a diverse array of technologies and the chance to expand your technical expertise.

Key Qualifications:

  • Outstanding customer service abilities
  • Background in technical support, preferably at 1st/2nd line
  • Familiarity with Active Directory, Windows technologies, and hardware components

Preferred Skills:

  • Experience with the Google Workspace suite
  • Knowledge of supporting MAC and Apple devices

If you are interested in this opportunity, we encourage you to consider applying.