Operational Risk Governance Lead

4 days ago


Nottingham, Nottingham, United Kingdom Capital One Full time
Capital One: A Leading Financial Services Company
Risk is an integral part of any business. We're seeking a highly skilled Operational Risk Governance Lead to join our Consumer Duty and Customer Outcome Testing team.

This role plays a key part in ensuring the smooth operation of customer-focused forums, guaranteeing we focus on key areas as a business.

The estimated salary for this position is around £55,000 per annum, based on location in Nottingham with a hybrid working model. You'll be based in our Nottingham office 3 days a week, with flexibility to work from home.

The successful candidate will oversee governance within customer-focused forums, partnering with the business to ensure consumer committee and forum materials are captured, reviewed, and challenged where applicable.
- This includes supporting the facilitation of key Consumer Duty governance committees.
- Playing a core role in the ongoing programme of governance improvement across the Risk Office and wider business.
- Reviewing insights identified across multiple sources, highlighting key themes and reporting them back to senior stakeholders.

You'll have the opportunity to work with a range of benefits, including pension scheme, bonus, generous holiday entitlement, and private medical insurance. Our company also has a range of internal networks and support groups, including REACH, OutFront, Mind Your Mind, Women in Tech, and EmpowHER.

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