Front Desk Coordinator

We are seeking a highly skilled Front Desk Coordinator to join our team at Cheddar Woods Resort & Spa in Somerset. This is a permanent part-time position requiring 24 hours of work across variable days, including weekends and bank holidays.

The successful candidate will be responsible for providing exceptional customer service, meeting and greeting resort guests, and assisting with any queries they may have. They will also advise on the local area, issue accommodation keys and information, and handle telephone calls.

In addition to excellent customer service skills, the ideal candidate will possess strong communication skills, a driving license, and the ability to drive. They will be flexible and able to adapt to changing circumstances, working closely with the rest of the team to deliver outstanding standards and customer experiences.

This role offers a competitive rate of pay, enhanced holiday entitlement, discounted staff breaks at luxurious resorts, free use of resort facilities, food discounts, and access to employee benefits such as sick pay, compassionate leave, and training programs.

Darwin Escapes is a rapidly growing company with 26 locations across the UK, each offering unique experiences and opportunities for career growth and development. Our friendly and encouraging environment makes us an attractive choice for those seeking a rewarding and challenging career in hospitality.