Parking Enforcement and Collection Manager

1 week ago


Reading, Reading, United Kingdom Marston Holdings Full time

Are you a motivated individual with excellent communication skills? Do you want to make a difference in your community by removing untaxed vehicles on behalf of the DVLA? If so, we encourage you to apply for the DVLA Enforcement Officer position at Marston Holdings.

About the Role:

The DVLA Enforcement Officer is responsible for liaising with members of the public to provide advice on clamping and fines. They also advise the public on payment methods and other issues related to enforcement action taken on their vehicle. Additionally, they work alongside other agencies, including the Police, DVLA, and VOSA, as required.

Responsibilities:

  • Liaise with members of the public to provide advice on clamping and fines.
  • Advise the public on payment methods and other issues related to enforcement action taken on their vehicle.
  • Work alongside other agencies, including the Police, DVLA, and VOSA, as required.
  • Deal with enquiries from the public regarding enforcement action and ensure relevant information packs are available.
  • Ensure all vehicles and enforcement equipment are serviced and fit for purpose, reporting faults to the Manager.
  • Complete daily reports regarding activities.

Requirements:

  • Full UK Manual Driving Licence
  • Excellent Communication Skills
  • Self Motivated
  • Customer Focused
  • Ability to work shifts - 4 on 4 off
  • Ability to work on own initiative
  • Previous experience in a similar role would be ideal but not essential

What We Offer:

  • Competitive rates of pay (estimated £25,000-£35,000 per annum)
  • Staff benefits designed to suit your lifestyle – from discounts on retail shopping, travel, and socialising to health & wellbeing
  • Excellent Reward & Recognition Scheme
  • Enhanced Maternity & Paternity package [subject to eligibility criteria]
  • First Class Training & Development Opportunities
  • Pension Scheme
  • Full Uniform provided
  • 28 days' holiday including bank holidays
  • Regular overtime [optional]
  • Flexible Shift Patterns


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