Front Desk Hospitality Specialist

4 days ago


Reading, Reading, United Kingdom whitbread Full time

We are currently recruiting for a Receptionist position at our Premier Inn hotel in Reading, Caversham Bridge. This role offers the opportunity to provide exceptional customer service and work as part of a dynamic team.

Compensation: The hourly rate for this position is up to £9.50

About the Role

This Front Desk Hospitality Specialist will be responsible for ensuring that every guest has an exceptional stay with us. You will be the first point of contact for guests, handling check-ins, check-outs, and any issues that may arise during their stay.

As a key member of our front desk team, you will have the opportunity to develop your skills and knowledge, working closely with other departments such as housekeeping and food and beverage. We are committed to providing excellent training and support to ensure your success in this role.

Working Conditions: This role requires working approximately 32 hours per week over 4 days, with shift times between 07:00am-15:00pm and/or 15:00pm-23:00pm.

Why Work With Us?
  • Training and Support: We offer comprehensive training and ongoing support to help you succeed in your role.
  • Whitbread Benefits Card: Enjoy discounts on hotel rooms and meals at all Whitbread restaurants.
  • Pension and Savings Schemes: Take advantage of our company pension and save as you earn schemes.
  • Discounts: Get money off shopping, utility bills, travel, cinema trips, and more.
  • Breakfast Included: Enjoy complimentary Premier Inn breakfast for two when you join our team.

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