Business Systems Expert

2 weeks ago


Liverpool, Liverpool, United Kingdom Tbwa ChiatDay Inc Full time

The estimated salary for this position is $120,000 per year.

Company Overview

Tbwa Chiat/Day Inc. is a global leader in entertainment, producing The PlayStation family of products and services. We strive to create an inclusive environment that empowers employees and embraces diversity.

We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

Job Description

This role is a temporary engagement through our staffing partner DZConneX (Yoh Services). The successful candidate will support the PlayStation Studios QA business group, a part of Sony Interactive Entertainment.

This multi-faceted role encompasses Business Systems Analysis, Project Management, and Business Analysis responsibilities. The Analyst will work with diverse technologies across a wide landscape, ensuring project management and analysis improve the quality of deliverables.

Key Responsibilities:
  • Project Planning and Maintenance
    • Establish strong relationships with stakeholders to ensure effective collaboration.
    • Support project delivery with planning, communication, and risk management.
  • Business Systems Analysis
    • Gather and analyze business requirements through various methods.
    • Review design documents and test plans for alignment with business needs.
    • Train end users and document procedures for business applications.
  • Application Support
    • Develop and maintain test cases to ensure comprehensive coverage.
    • Collaborate with teams to perform thorough testing and ensure high-quality releases.
Required Skills and Qualifications

The ideal candidate will have experience in business systems management, implementation, and technical project management for medium to large-scale projects. Proficiency in Business Systems Analysis, IT administration, and user support is essential.

Familiarity with global organizations, agile environments, and QA testing is preferred. Knowledge of business systems, database design, SDLC, and process mapping is also required.

Exposure to ServiceNow, Salesforce, or similar enterprise CRM tools is a plus. Familiarity with the gaming industry is considered a strong asset.

Benefits

We offer a competitive salary, excellent benefits package, and opportunities for career growth and development.



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