Guest Experience Team Lead

7 days ago


Bristol, Bristol, United Kingdom WGC Ltd. Full time
About WGC Ltd.

Welcome to WGC Ltd., a leading hospitality company with a commitment to excellence. Our team of dedicated professionals is passionate about delivering exceptional guest experiences and driving business success.

Job Summary

We are seeking a highly skilled Housekeeping Supervisor to join our team. As a key member of our housekeeping department, you will be responsible for:

  • Leading a Team: Supervise and motivate a team of housekeeping staff to deliver exceptional service.
  • Improving Efficiency: Develop strategies to improve room cleaning productivity and reduce costs.
  • Ensuring Quality: Monitor and maintain high standards of cleanliness and quality across all rooms.

The estimated salary for this position is £45,000 - £65,000 per annum, depending on experience. This figure takes into account the company's compensation package and industry standards.



  • Bristol, Bristol, United Kingdom WGC Ltd. Full time

    We are seeking a Guest Experience Team Member to join our team at WGC Ltd. as a Housekeeping Support Specialist.In this role, you will be responsible for supporting housekeeping teams and delivering exceptional guest experiences to 24 million customers each year.The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.Key...


  • Bristol, Bristol, United Kingdom Hilton Worldwide, Inc. Full time

    Role SummaryWe are seeking a skilled Casual Guest Service Agent to join our team in the Front Office department. This role will provide exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.As a key member of our team, you will contribute to creating unforgettable experiences for our guests and colleagues...


  • Bristol, Bristol, United Kingdom Mercure Bristol Grand Hotel Full time

    Job DescriptionAs a Guest Experience Ambassador, you will be the face of Mercure Bristol Grand Hotel, creating memorable experiences for our guests from arrival to departure. Your primary focus will be on delivering exceptional service, ensuring that every guest feels valued and cared for during their stay.You will work closely with our front desk team to...


  • Bristol, Bristol, United Kingdom Hilton Worldwide, Inc. Full time

    As a Guest Service Agent with Hilton Worldwide, Inc., you will be at the forefront of delivering exceptional experiences for our guests. This is an exciting opportunity to join a dynamic team where no two days are ever the same.The estimated salary for this role is approximately £11.80 per hour, with a range of benefits including free car park, discounted...


  • Bristol, Bristol, United Kingdom Holiday Inn Bristol Airport Full time

    The successful candidate will have significant experience in managing front desk operations in a high-volume hotel environment. You will be responsible for leading our Front Office team, creating engaging training programs, and driving business growth through excellent customer service. Your expertise in accounting, budgeting, and financial management will...


  • Bristol, Bristol, United Kingdom WGC Ltd. Full time

    About WGC Ltd.">At WGC Ltd., we pride ourselves on providing exceptional guest experiences to millions of customers annually. Our team of dedicated professionals works tirelessly to ensure that every guest feels welcome and cared for during their stay with us.Room Attendant Job Description">As a Room Attendant at WGC Ltd., your primary responsibility will be...


  • Bristol, Bristol, United Kingdom WGC Ltd. Full time

    Join our dedicated team as a Guest Experience Specialist and contribute to delivering exceptional service to our guests.About WGC Ltd:We value our team members and provide a supportive environment for growth and development.Job Description:Main ResponsibilitiesSupport the housekeeping team in maintaining hotel standards.Assist with cleaning guest rooms to...


  • Bristol, Bristol, United Kingdom WGC Ltd. Full time

    Guest Experience Specialist OpportunityWe are seeking a skilled and attentive Guest Experience Specialist to join our team at WGC Ltd.Key ResponsibilitiesThe successful candidate will be responsible for providing exceptional customer service, responding promptly to guest requests and resolving any issues in a professional manner. Key responsibilities...


  • Bristol, Bristol, United Kingdom Hilton Worldwide, Inc. Full time

    About the RoleThis is an excellent opportunity to develop your skills in customer service and hospitality. As a Guest Service Agent, you will work closely with our Front Office & Food & Beverage teams to provide exceptional guest experiences and contribute to the overall success of the hotel.You will be responsible for maintaining a high level of customer...


  • Bristol, Bristol, United Kingdom WGC Ltd. Full time

    Welcome to WGC Ltd.! We're a vibrant and growing hospitality company that's passionate about delivering exceptional experiences to our guests. As a valued member of our team, you'll play a vital role in shaping the future of our business.About the RoleWe're seeking a highly motivated and enthusiastic Guest Experience Assistant to join our team at Ibis...


  • Bristol, Bristol, United Kingdom WGC Ltd. Full time

    If you're passionate about delivering exceptional guest experiences and are looking for a rewarding career, we want to hear from you! As a Room Attendant at WGC Ltd., you will play a vital role in ensuring our guests feel welcome and comfortable during their stay.Your key responsibilities will include cleaning guest rooms, replenishing supplies, and...


  • Bristol, Bristol, United Kingdom WGC Ltd. Full time

    We are currently recruiting for an Efficiency and Guest Experience Coordinator to work with us at WGC Ltd. The estimated annual salary for this position is £25,000 - £29,000.About the Role:As an Efficiency and Guest Experience Coordinator, you will play a key role in improving housekeeping efficiency and delivering exceptional guest experiences.You will be...


  • Bristol, Bristol, United Kingdom Clayton Hotel Bristol Full time

    We are searching for an experienced Front Office Manager to assume a leadership role at Clayton Hotel Bristol City. As a key player in our hotel's success, you will be responsible for delivering exceptional guest experiences and driving revenue growth.You will be responsible for managing the front desk team, developing operational procedures, and...


  • Bristol, Bristol, United Kingdom Hilton Hotels Full time

    Welcome to a world of opportunities at Hilton Hotels!No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal – sharing the light and warmth of hospitality. With amazing training, resources, and support from...


  • Bristol, Bristol, United Kingdom Hilton Worldwide, Inc. Full time

    Job Overview:We are seeking a highly skilled Guest Experience Coordinator to join our team at Hilton Worldwide, Inc.Responsibilities:Coordinate guest experiences, ensuring seamless check-in and check-out processes.Provide excellent customer service, responding to guest inquiries and resolving issues promptly.Work closely with the night manager and other...


  • Bristol, Bristol, United Kingdom Holiday Inn Bristol Airport Full time

    We are seeking a motivated and organized Front Office Supervisor to join our team at Holiday Inn Bristol Airport. With a salary of £28,000 per annum, this is an excellent opportunity for someone looking to develop their leadership skills and make a real impact on our guests' experiences.About the RoleThe successful candidate will be responsible for managing...


  • Bristol, Bristol, United Kingdom WGC Ltd. Full time

    About WGC Ltd.">At WGC Ltd., we pride ourselves on providing exceptional hospitality experiences for our guests. We are currently seeking a reliable and skilled Room Attendant to join our housekeeping team.">Salary Details">The estimated annual salary for this role is $45,000-$55,000, commensurate with experience and location.">Job Description">In this role,...


  • Bristol, Bristol, United Kingdom Popworld Full time

    About the JobAs a key member of our team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.You will work closely with our team to ensure that our pub remains a vibrant and welcoming space, where guests feel at home.Benefits PackageWe offer a comprehensive benefits package, including:A...


  • Bristol, Bristol, United Kingdom WGC Ltd. Full time

    About the RoleWe're seeking a dedicated individual to support our housekeeping team in delivering exceptional guest experiences. As a Guest Experience Coordinator - Housekeeping, you'll work closely with the Head Housekeeper to ensure high standards of cleanliness and service quality.Your responsibilities will include:Cleaning guest rooms to meet hotel...


  • Bristol, Bristol, United Kingdom Clayton Hotel Bristol Full time

    Job Description:We are seeking an outstanding Front Office Manager to join the vibrant team at Clayton Hotel Bristol City. This exciting role offers the chance to elevate the standard of guest service and drive operational excellence across the hotel.Key Performance Areas:Foster a culture of exceptional customer service, epitomising the hotel's commitment to...