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IT Support Specialist

2 months ago

Rossendale, Lancashire, United Kingdom Multitask Recruitment Solutions Full time
Job Summary

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Multitask Recruitment Solutions. As an IT Support Specialist, you will be responsible for providing technical support and assistance to employees across the company.

Key Responsibilities
  • Installation and Maintenance: Install, configure, and maintain all IT equipment and systems across different sites.
  • Technical Support: Respond to service issues and requests in a timely manner, providing technical support to employees both in person and over the phone.
  • User Account Management: Set up and modify user accounts as needed.
  • Equipment Repair and Replacement: Repair and replace IT equipment as necessary.
  • Technology Setup and Testing: Set up and test new technology to ensure seamless integration.
  • Training and Development: Provide training to employees to improve their understanding of IT systems and equipment.
Requirements
  • Education: Computer Science or Computing HNC standard of education.
  • Technical Skills: Proficient with a range of Microsoft applications, basic networking knowledge, and knowledge of Windows OS environments.
  • Soft Skills: Customer-centric approach, good communication skills, and a can-do attitude.