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Accommodation Coordinator

4 weeks ago

Brighton, Brighton and Hove, United Kingdom BSC Education Ltd Full time
Job Title: Accommodation Coordinator

We are seeking a highly organized and customer-focused Accommodation Coordinator to join our team at BSC Education Ltd.

Job Summary:

The Accommodation Coordinator will be responsible for coordinating all accommodation aspects for our adult colleges, ensuring that suitable provisions are made and maintaining a great working relationship with accommodation providers.

Key Responsibilities:

  • Be the point of contact for admissions and sales teams when it comes to any accommodation requests.
  • Have the overview of all nominated rooms and inform the Admissions and Accommodation Manager of any voids in advance so that a plan to fill them can be formulated and revenue is maximised.
  • Source ad hoc residential options when allocated rooms are full.
  • Work with providers and college teams to ensure complaints are limited and quality of accommodation provided to students is the best in the industry.
  • Deal effectively with arising challenges, resolving complaints and escalating issues to the Admissions and Accommodation Manager.

Requirements:

  • 2+ years' experience in accommodation and/or hospitality.
  • IT proficiency with Microsoft Office products.
  • Fluent in English.

About Us:

BSC Education Ltd is committed to providing a creative, rewarding and successful learning and working environment for our students and team. We seek to provide consistent high-quality experiences that customers will remember.

We are committed to safeguarding and promoting the welfare of the children and young/vulnerable people and expect all team members to share this commitment. Applicants must be willing to undergo child protection screening appropriate to the post, including check with past employers to cover the last 5 years and the Disclosure and barring service. BSC may carry out online searches on shortlisted applicants and all applicants will be required to provide details of their online profile, including social media.