IT Training Professional

1 month ago


London, Greater London, United Kingdom Smart DCC Full time
Job Title:

IT Systems Trainer

Company Overview:

Deliver blended learning training with Smart DCC, a 6-month fixed-term contract in Manchester.

Salary and Benefits:

Competitive salary and benefits.

Job Description:

The Blended Trainer role identifies and addresses training needs within the Smart Metering ecosystem organisation through job analysis, appraisal schemes, and regular consultation with business functions.

  • Work with stakeholders to understand Smart Metering and develop the DCC training strategy and processes.
  • Develop, deliver, and maintain training for program initiatives using the ADDIE training model.
  • Ensure training is relevant, validated by SMEs, and fit for purpose by interacting with users and stakeholders.
  • Review and maintain the Training front door process and develop relationships with SMEs.
  • Act as lead for comms regarding Training and attend regular meetings with key stakeholders.
  • Maintain training records and produce reports to analyse the effectiveness of the training function.
Required Skills and Qualifications:

Strategic & Business - Planning, Energy industry knowledge, Strategic thinking, learning, Organisational skills, People management, process management, Document writing, Training Needs Analysis, report writing.

Communication and interpersonal - Active listener, Team working, Stakeholder management, relationship building, complex problem solver, Training presentation and facilitation.

IT Skills - Advanced SharePoint, Advanced Office 365, Power BI, ServiceNow, Remedy, LMS Systems, Articulate 360/Rise, Camtasia, MS Forms.

Benefits:

5 years training experience, designing, and delivering training using the ADDIE training model in a multi-channel approach.

Experience using LMS systems preferably within an ITIL environment.

Proven experience delivering IT training, producing user guides and how to videos.

CIPD learning and development level 3 or equivalent.



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