Customer Service Representative
4 weeks ago
Customer Service Role at LSH Auto
We are seeking a friendly and customer-focused individual to join our team at LSH Auto in Birmingham. As a key member of our showroom team, you will be the first point of contact for customers, providing a warm welcome and exceptional service.
Main Responsibilities:
- Greet customers and answer inquiries
- Direct customers to the appropriate department or individual
- Provide information about our products and services
- Assist in hosting events
- Maintain a clean and organised showroom environment
Requirements:
- Previous experience in a customer service role, preferably in the hospitality or retail industry
- Excellent communication and interpersonal skills
- A friendly and approachable demeanour
- Ability to multitask and work in a fast-paced environment
- Basic IT skills
Benefits:
- Colleague Referral Scheme (£500 - £1000)
- Range of Mercedes Benz training and leadership programmes
- Platinum Plus Rewards Scheme
- Colleague Car Purchase Scheme
- Eye care Vouchers
- Life Assurance (4 x annual salary)
- 31 days holiday (including bank holidays), rising to 38 days with length of service
- Wellbeing Support
- Company Pension
- Full uniform provided
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