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Technical Account Manager

2 months ago

Bury, Borough of Bury, United Kingdom Cranswick Country Foods PLC Full time
{"Job Title": "Customer Technical Account Executive", "Job Description": "

Job Summary

This role is responsible for ensuring the technical supply chain meets customer and internal specifications. The successful candidate will investigate and report on internal and external complaints, and maintain specification systems to support the Technical function.

Key Responsibilities

  • Review and verify specifications to ensure accuracy and completeness.
  • Assist in the completion of KPI reports and customer-specific scheduled reports.
  • Manage the technical approval process for product labels and artwork.
  • Manage the complaints system and product review process.
  • Follow up on changes highlighted on New Line forms.
  • Maintain the Supplier Risk Assessment register and rolling list of nutritional information.
  • Compile business and customer reports as needed.

Requirements

  • 2 years' experience in using Evolve, MCreate, APP, and supermarket Micros portals.
  • Analytical and decision-making skills.
  • Food industry experience and awareness of allergens and ingredient declarations.
  • Excellent communication and time management skills.
  • Computer literacy and good English writing and reading skills.

Working Arrangements

Permanent, full-time position with standard working hours.

", "lang_code": "en-US"}