Luxury Hospitality Manager
3 weeks ago
About Us
Loveday & Co. is a renowned provider of luxury care services in London, with over 100 years of combined experience in elderly care, healthcare and hospitality.
We are passionate about enhancing the lives of our members and their families by blending tailored, compassionate care with world-class hospitality.
Our mission is to create an unrivalled culture of excellence in everything we do, based on the success of our award-winning first home in Chelsea.
Our Property
Main Building: A 37-bed luxury residential nursing care set within a Grade II listed building, offering luxurious amenities and exceptional care.
Post Operative Rehabilitation: A 20-bed luxury rehabilitation facility, providing residential and day patient rehabilitation as well as drop-in fitness programmes.
The Role
We are seeking a seasoned professional to lead our hospitality-driven nursing team. As a Luxury Hospitality Manager, you will be responsible for delivering exceptional care and services to our members, while maintaining a high level of customer satisfaction.
Your Responsibilities
- Lead and manage a team of caregivers to provide top-notch care and services
- Develop and implement strategies to enhance member satisfaction and loyalty
- Maintain a safe and healthy environment for our members
- Collaborate with other departments to ensure seamless delivery of services
Requirements
- Degree in Healthcare or related field
- Minimum 5 years of experience in leadership roles
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
Benefits
- Competitive salary: £60,000 - £80,000 per annum
- Bonus scheme and performance-based incentives
- Comprehensive health insurance and pension plan
- Ongoing training and development opportunities
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