Credit Control Specialist

2 weeks ago


Caerphilly, United Kingdom PHS Group Ltd. Full time
Job Overview

A vital role in Credit Control – just for you. As a Credit Control Specialist, you will be responsible for collecting near-due payments and outstanding arrears, utilizing our predictive dialler on different campaigns. You will also proactively reduce debt in its early stages by responding to calls in a timely and professional manner.

About the Role
  • We are seeking an experienced Credit Controller or office-based cash collector to join our team.
  • You will work primarily with Microsoft packages such as Excel, Word, and Outlook.
  • The ideal candidate will have strong negotiation skills, assertive and respectful communication, and the ability to effectively prioritise in a busy environment.
Key Responsibilities
  1. Facilitate payment of near-due payments and outstanding arrears via phone calls.
  2. Utilize our predictive dialler on various campaigns to collect aged debt.
  3. Respond to calls in a timely and professional manner.
What We Offer
  • A competitive salary of £22,620 per annum, paid monthly.
  • No weekend or evening working – great hours Monday to Friday (36.25 hours a week).
  • Excellent opportunities to develop your career within our company.
  • Training opportunities to expand your skills, including accredited ILM training through external and in-house training.
  • Apprenticeship opportunities on completion of the probationary period.
  • An attractive benefits package, including 23 days holiday, increasing with length of service, plus bank holidays (31 days in total).
  • Buy / Sell holiday scheme.
  • Amazing employee discounts with major supermarkets and retailers through phsPerks.com.
  • Free parking onsite so no parking costs.

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