Tesco Travel Money Service Partner
3 days ago
Job Title: Tesco Travel Money Service Partner
About the role:
As a Tesco Travel Money Service Partner, you will be an integral part of the Tesco team, providing exceptional service to our retail customers with their foreign exchange options. Your primary objective will be to ensure that our customers have a seamless travel experience by offering tailored advice and support.
Key Responsibilities:
- Nurture and form relationships with customers to understand their travel and currency requirements.
- Establish yourself as a trusted advisor, providing expert guidance on Travelex products and services.
- Engage with customers to process foreign exchange transactions accurately and efficiently.
- Deliver on key performance goals, both procedural and customer-focused.
- Utilize your attention to detail to process daily online FX requests and deliveries.
- Implement best practice legal and regulatory standards, adhering to Travelex compliance procedures.
Requirements:
- Numerical proficiency – handling large amounts of cash and currency regularly.
- IT proficiency – dealing with computers and in-house till systems.
- Excellent communication skills – building relationships and providing exceptional customer service.
- Desire to succeed – making a difference, enjoying your work, and caring about the impact you have on customers.
Interview Process:
The interview process consists of four stages:
Step 1: Our Talent Acquisition Partners will review your application and conduct an initial screening call.
Step 2: You will be invited to an online interview with one of our Talent Acquisition Partners, where you will be assessed on your experience and skills.
Step 3:
Bureau visit: If successful, you will be invited to visit the bureau, where you will meet with the Bureau Manager and have the opportunity to see the working environment.
Step 4: If the bureau visit is successful, we will offer you the opportunity to join Travelex as our newest employee.
About Travelex:
We are a market-leading specialist provider of foreign exchange, with a network of foreign exchange stores and a trusted brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.
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