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Customer Service Representative

1 month ago

Bedford, Bedford, United Kingdom SPD Development Company Ltd Full time

Role Overview

SPD Development Company Ltd is seeking a highly skilled Customer Advisor to join our Customer Support team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities

  • Manage customer inquiries and provide accurate and professional support
  • Collaborate with internal stakeholders to resolve customer issues
  • Develop and maintain strong relationships with customers
  • Ensure compliance with company policies and procedures

Requirements

  • Fluent written and verbal English and German
  • One other language (Italian, Dutch, Spanish, Portuguese or French) is essential
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer

  • Competitive salary and bonus
  • Hybrid working with flexibility
  • 25 days paid annual leave plus bank holidays
  • Company pension scheme with competitive employer contribution

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.