Student Housing Manager
8 hours ago
We have an exciting opportunity for a skilled Lettings Consultant to join our Lettings team at Austin Fraser, where we're dedicated to delivering exceptional accommodation experiences for students and landlords nationwide.
In this challenging role, you'll be responsible for handling all aspects of lettings prior to a tenancy commencing, working closely with Landlords, Tenants, and Contractors to develop and maintain great relationships.
Your primary duties will include:
- Developing and maintaining excellent relationships with Landlords, Tenants, and Contractors to ensure an exceptional experience for both parties
- Ensuring tenant and landlord satisfaction through proactive communication and issue resolution
- Managing communications via phone, email, Live Chat, and WhatsApp
- Maintaining knowledge of lettings compliance and conducting Right to Rent checks
- Receiving and processing new enquiries from Tenants and Landlords
- Advertising properties and proactively contacting potential Tenants
- Registering applicants, arranging viewings, conducting viewings, and providing feedback to Landlords
- Negotiating offers between Landlords and Tenants
- Supporting the Asset Management team during the busy changeover period
To succeed in this role, you'll need:
- A minimum of 6-12 months experience in lettings, preferably from estate agency, PBSA, student HMOs, or BTR
- Strong organisational skills
- Excellent communication skills to provide high-quality service to all customers
- The ability to see a job through from start to finish
- Self-motivation with the ability to work on own initiative
- Ability to prioritise workload and meet deadlines
- Flexibility and adaptability in approach to work
- A valid driving licence is required, with a personal car preferred but not essential
We offer a competitive salary of £23,800 - £25,000 plus commission, along with opportunities for professional growth and development in a dynamic and supportive environment.
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