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Store Operations Manager

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver a world-class shopping experience.

Key Responsibilities

  • Manage and coordinate the team to deliver a clean, well-stocked store that exceeds customer expectations
  • Take ownership of running duty shifts and make decisions to ensure the store runs efficiently
  • Provide exceptional customer service, listening to customers and helping to resolve any issues
  • Coach and develop colleagues to improve their skills and performance
  • Maintain a high level of store standards, including visual merchandising and stock management
  • Work collaboratively with colleagues and managers to achieve store goals and objectives

What We Offer

As a Shift Leader at Tesco, you will have the opportunity to develop your leadership skills, work in a fast-paced retail environment, and be part of a dynamic team. You will also receive a competitive rate of pay, starting from £14.28 an hour, with opportunities for progression and development.

Requirements

To be successful in this role, you will need to have excellent communication and leadership skills, be able to work effectively in a team, and have a passion for delivering exceptional customer service. You will also need to be flexible and able to work a variety of shifts, including weekends and bank holidays.