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Supply Chain Coordinator

2 months ago


Surrey, United Kingdom Vertical Advantage Full time

About Vertical Advantage

We are a leading global FMCG ingredients manufacturer seeking a skilled professional to join our dynamic customer service team.

Job Summary

The Customer Service Coordinator will be the primary contact for customers and suppliers, playing a key part in building and maintaining strong relationships.

Key Responsibilities

  • Customer Service: Serve as the first point of contact for customers and suppliers, responding to inquiries and resolving issues in a timely and professional manner.
  • Order Management: Process customer orders efficiently and accurately, managing pricing queries and resolving any order delays.
  • Supply Chain Management: Place supplier purchase orders within our ERP system, maintaining optimal stock levels to meet customer demands.
  • Collaboration: Work closely with third-party warehouses and hauliers to ensure smooth operations and meet customer expectations.

About You

  • Experience: Proven experience in customer service or order management, with a strong understanding of supply chain operations.
  • Skills: Proficient in Microsoft Excel and Word, with ERP system experience preferred. Excellent written and verbal communication skills, with a motivated and quick-learning attitude.

What We Offer

Vertical Advantage offers a dynamic and collaborative work environment, with opportunities for professional growth and development. If you are a motivated and skilled professional looking for a new challenge, please apply now.