Service Operations Associate
2 weeks ago
The Opportunity
In our Maidenhead location, we have an exciting opportunity for a Sales Service Specialist to join our Core Rapid Diagnostics division. This role involves handling queries from customers and salespeople, ensuring all activities comply with quality system requirements, and monitoring and achieving team goals on a quarterly basis.
You will be responsible for leading and participating in regular team meetings and projects, handling internal and external customer queries on deliveries, invoice pricing, product availability, and customer orders via phone or email. Your salary will be competitive, around £35,000 per annum.
To succeed in this role, you will need to have excellent communication skills, the ability to work well in a demanding environment with a varied workload, and maintain a pleasant manner. We offer a superb defined contribution pension scheme, private healthcare, life assurance, and a flexible benefits scheme.
We are looking for someone with GCSE Maths, fully understanding ADD ordering and UK invoicing processes, experience in team projects with demonstrable influence and involvement, and the ability to communicate effectively with peers and colleagues on business issues.
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Operational Team Associate
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Operational Team Associate
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Customer Service Associate
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Dining Services Associate
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