Industrial Equipment Maintenance Supervisor
1 month ago
KONE is a global leader in the lift and escalator industry, dedicated to improving the flow of urban life. Our mission is to provide innovative solutions for modernization and maintenance, enhancing the value of buildings throughout their lifecycle.
Job SummaryWe are seeking an experienced Repair Manager (Loading Bay Equipment) to lead our field-based repair engineers and subcontractors in managing operations in the area. The ideal candidate will possess excellent communication skills, management experience, and a high level of professionalism to manage commercial clients effectively.
Key Responsibilities:- Ensure customer satisfaction through quality service and clear communication.
- Accountable for equipment safety and performance.
- Resolve customer service quality complaints efficiently.
- Solve and close open callouts and respond promptly to stopped equipment and safety issues.
- Adhere to KONE repair methods and Way operations management practices.
- Lead the Loading Bay repair team, ensuring competence and optimal resource deployment/allocation.
- Proven managerial experience in the engineering field.
- Commercial awareness and acumen.
- Excellent time management skills.
- Strong customer relationship management capabilities.
- Competitive salary: $120,000 - $150,000 per annum.
- Annual bonus up to 15%.
- Company car.
- Private medical insurance.
- Company Pension Scheme.
- KONE training programs.
- 25 Days Holiday.
- Life Assurance.
- Cycle to work scheme.
We strive to create an innovative and collaborative working culture that values individual contributions. We follow ethical business practices and foster a culture of trust, respect, and recognition of good performance. As a great place to work, we offer a range of experiences and opportunities to help you achieve your career and personal goals while maintaining a healthy work-life balance.
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