Senior IT Service Management Professional

5 days ago


Nottingham, Nottingham, United Kingdom Anson McCade Full time
In this role as Senior IT Service Management Professional, you will be responsible for leading the implementation of ServiceNow platform interfaces such as Virtual Agents, Portals, Mobile Apps. You will also oversee enhancements to the existing Now platform, championing the Common Service Data Model (CSDM) to maintain data consistency and quality. Additionally, you will support large-scale enterprise transformation programmes that complement our transformation agenda.

As a key member of the organization, you will work closely with the team to deliver business outcomes and ensure seamless delivery of services. Your expertise will be essential in driving the success of our organisation and helping us to achieve our goals.

We are seeking a highly skilled professional with experience in delivery of large-scale ServiceNow transformation projects and a solid understanding of the ServiceNow platform, particularly in data modelling and configuration. Certification in ServiceNow administration and related areas is highly desirable.

About Our Benefits Package
  • A competitive base salary: £95,000 - £115,000 – DOE
  • 11% Benefit Fund
  • Car Allowance: £7,500
  • LTI Shares: LTI shares 10%
  • Annual Bonus: 18% rising to 36% based on company performance
  • Annual Leave: 25 days + Public Holidays + Purchase an additional 10 days per annum
  • Healthcare: Bupa Medical Insurance
  • Pension: 12% Matched Contribution

How to Apply
If you're a motivated and experienced professional looking to take on new challenges, we invite you to apply for this exciting opportunity.

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