Customer Service Representative

3 days ago


Cockermouth, Cumbria, United Kingdom Lidl Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service and supporting the sales process.

Key Responsibilities
  • Provide excellent customer service and respond to customer queries in a timely and professional manner
  • Support the sales process by restocking shelves, maintaining store displays, and processing transactions
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction
  • Contribute to a positive and inclusive store environment by promoting Lidl's values and culture
What We Offer

As a Customer Assistant at Lidl, you will benefit from:

  • A competitive hourly rate of £13.35
  • A 20-25 hour contract with opportunities for flexible working
  • Experience preferred shifts to suit your lifestyle
  • 30-35 days' holiday (pro rata) per year
  • 10% in-store discount on Lidl products
  • Pension scheme with employer contributions
About Lidl

At Lidl, we are passionate about providing our customers with the best possible shopping experience. We are committed to being a responsible and sustainable business, and we believe that our employees are the key to our success.



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