Latent Defects Claims Handling Specialist

4 weeks ago


London, Greater London, United Kingdom Charles Taylor Full time

The Role

This is a claims handling specialist position at Charles Taylor, focusing on desktop claims for Latent Defects. We are seeking an experienced individual to undertake claims handling tasks, working closely with LDI Surveyors and Loss Adjusters to manage claims from start to finish. Training on Latent Defects Insurance will be provided.

Key Responsibilities

  1. To assist Surveyors/Loss Adjusters in technical claims handling tasks such as explaining coverage decisions, assisting policyholders with settlements, and producing reports.
  2. Maintaining accurate claim details in the system to meet client requirements.
  3. Coordinating with external experts, solicitors, and contractors as necessary.
  4. Managing the claims diary system.
  5. Fee earning role with targets.
  6. Participating in the continuous improvement of the Latent Defects team and providing assistance to other areas of Charles Taylor.
  7. Developing marketing approaches to new clients, working with existing clients, and assisting with presentations.

Required Skills

  1. Experienced Desktop Claims Handler in insurance.
  2. Highly motivated professionals with the ability to work independently.
  3. Good communication skills.

Why Charles Taylor?

We value our positive work environment and empower our people to make the best decisions. We focus on continuous learning and development, providing structured induction and job training, as well as support for professional qualifications. We're a fun and inclusive place to work with social and sporting activities available.

Equal Opportunity Employer

We're proud to be an Inclusive Employer with a culture of mutual respect and zero tolerance to discrimination. We promote transparency and fairness in our recruitment and selection process.



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