Shop Supervisor

We are seeking a highly motivated and experienced Shop Supervisor to join our team at Sue Ryder in Jedburgh. As a Shop Supervisor, you will play a key role in driving sales, achieving targets, and delivering exceptional customer service to our donors and customers.

As a member of our retail team, you will be responsible for leading a team of volunteers, managing stock processes, and maintaining high standards of merchandising and housekeeping. You will also be expected to work closely with the local community to generate donated stock and promote the Sue Ryder brand.

We offer a competitive benefits package, including 27 days holiday rising to 33 with length of service, company pension scheme, and access to an employee support programme. We are committed to diversity and inclusion and welcome applications from candidates from all backgrounds.

If you have retail experience, excellent customer service skills, and a positive attitude, we would love to hear from you. Please follow the link below for more information on our commitment to diversity and inclusion.

Key Responsibilities:

• Lead a team of volunteers to deliver great customer service and achieve sales targets
• Manage stock processes, including ordering, receiving, and merchandising
• Work closely with the local community to generate donated stock and promote the Sue Ryder brand
• Set high standards of merchandising and housekeeping, ensuring the shop is well-presented and safe for customers
• Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives

What We Offer:

• Competitive salary and benefits package
• Opportunities for career development and progression
• A supportive and inclusive work environment
• Access to employee support programme

We are an equal opportunities employer and welcome applications from candidates from all backgrounds. Please follow the link below for more information on our commitment to diversity and inclusion.

How to Apply:

Please follow the link below to apply for this role. We look forward to hearing from you.